FTC's Robocall Ban is in Effect
As a reminder, the FTC's ban on unwanted robocalls went into effect yesterday. Telemarketing calls made to consumers that use prerecorded commercial messages are now prohibited, unless the telemarketer has obtained written permission from customers to make such calls. Exceptions to this ban include calls made for purely informational purposes, calls concerning the collection of debts where the call do not also promote goods or services, and calls made by politicians, banks, telephone carriers, and most charitable organizations. Even if telemarketers have obtained written customer consent for robocalls, messages must tell customers how to opt-out of receiving such calls in the future at the start of the message, and provide an automated opt-out method.