FTC Releases Report of Top Consumer Complaints
On February 24, 2010, the Federal Trade Commission (“FTC”) released the “Consumer Sentinel Network Data Book” (“Report”). This Report includes a listing of the top consumer complaints reported in 2009 to the FTC.
The top ten complaints for 2009 are:
|
Rank |
Category |
No. of Complaints |
|
1 |
Identity Theft |
278,078 |
|
2 |
Third Party and Creditor Debt Collection |
119,549 |
|
3 |
Internet Services |
83,067 |
|
4 |
Shop-at-Home and Catalog Sales |
74,581 |
|
5 |
Foreign Money Offers & Counterfeit Check Scams |
61,736 |
|
6 |
Internet Auction |
57,821 |
|
7 |
Credit Cards |
45,203 |
|
8 |
Prizes, Sweepstakes and Lotteries |
41,763 |
|
9 |
Advance-Fee Loans and Credit Protection/Repair |
41,448 |
|
10 |
Banks and Lenders |
32,443 |